Removalist Scams

Of all the areas of modern life where unethical people can exploit honest people, cheap removalists is one of the most common. Moving house is stressful and disorganised as a rule - the ideal time for unethical and unscrupulous cheap movers to move in and give all of us offering cheap removalist services a bad name.

When looking for cheap removalists for your house move, keep the following scams in mind when interviewing potential companies. Some of these may not be strictly illegal, but they're all designed to take advantage of you.

Base to Base Charging

Some unethical removalists will charge you for the travel from and back to their ‘base' offices or lot. This can add up to a lot of money you're paying for, something that has nothing to do with your move and which the removalists would have to do anyway. Note - here at City Move, we never charge ‘base to base' fees. You only pay for the time we're actually working for you.

Rounding Up

Most supposedly ‘cheap' removalists charge you by the hour - and this allows them to round up and basically get a little bonus. For example, if it's forty minute past the hour when they finish, they charge for the full hour and get 20 minutes of your money for free. Note - here at City Move we always round to the nearest minute, so in the above scenario you would actually get the best of the deal - as it should be.

Wasting Time

One of the most difficult scams to combat from the crafty cheap removalist is the ancient art of wasting time. Slow moving removalists can pad out their billing quite nicely. Note - here at City Move we're far too busy to play these games. We like to get you moved as quickly and efficiently as possible so we can move on to the next job - and charge you less to boot.

Insurance

If your cheap removalists are telling you they offer full insurance for your goods, you are simply being lied to - only an insurance company can do that. And if they don't offer you a product disclosure statement, your possessions are not protected. Note - here at City Move we do the next best thing - we offer affordable service warranties starting at just $69 that cover your belongings during the move.

Excluding GST

Sometimes the price quoted by a cheap removalist is too good to be true - because they've cleverly left out the GST. It's a simple trick, but it works. Note - here at City Move all of our estimates include GST, so there are no nasty surprises waiting for you at the end of a long day.

Keep these scams in mind when you're hiring a removalist - or save yourself the trouble and simply hire us. We don't play games, try to work scams, or otherwise horse around. We simply do a great job for a fair price.

Why choose us to move you ?

At Citymove we see every move as the most important move in the world.

Pay per minute (after the first 2 hours)

No hidden fees, no surprises.

Professional Movers for 10 years and 100,000 clients

We have the experience to move you safely.

No depot fee (within 45km of CBD)

We don't charge you to come to you.

Certified FemaleFriendly™

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Fair Pricing

At Citymove we know what it's like to move house: Expensive. That's why we've done our best to keep prices low. Unlike most local removalists, we don't charge a base-to-base fee or a depot fee, and we charge by the minute, not the hour or even the half hour. That means you pay for the work we do, and nothing else.

Punctuality

It's a simple enough concept: When you get a removalist quote you have to tell the company when you need to be out and when you need to be in. A lot of companies take those data points more as guidelines. At Citymove we know that on moving day your entire life centres on one thing: The local removalists showing up on time. If we're late, everything falls apart. When it comes to local moving, we've got it covered: With more than 30 trucks in service and an army of fit, trained removalists at our command, we are always on time.

Certified

When you need local removals, you want people who have all the necessary training and certifications - and that goes beyond simply training workers how to lift with their legs and wrap up delicate goods. It also means being trained in the right way to treat people and the world we live in. Citymove is FemaleFriendly accredited because we think it's important that our clients know we are reliable and trusted.

Everything Else

Local moving is stressful, and too many companies give you a removalist quote that includes just the bare bones. Citymove aims to be not just your local removalists of choice, we want to offer you a full spectrum of services you might not even know you need - until you need them. This includes house cleaning if you need it, packing for your move, unpacking and helping you get things set up once you get there, and even utilities connection.

How It Works

We make moving easy. We'll take care of everything from start to finish.

BOOK ONLINE OR PHONE

Book your move online, or have a chat with one of our friendly staff! We'll figure out times and volumes to be moved and you'll get a quote on the spot.

FIT & PROFESSIONAL MOVERS

Move times are kept as short as possible as we only hire the fittest and most professional of movers and we always deliver the incredible service.

ENJOY YOUR NEW HOME!

Once you're in your new home, you can take advantage of our little extras like free utility connection setup, or professional cleaning services.

Ready to Move?

Get a free quote for your move today! We'll get back to you within 24 hours. (free advice, with no obligation to proceed.)

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