About Us

About Us

Our founder and owner, James Russell, started this business with just one single and clear goal: To revolutionise the local moving business and experience. He spent a lot of time studying the way other local removalists worked and saw a lot of room for improvement.

Established in 1998, Citymove has become one of the largest and most recognisable removals firms in Australia. Starting in Sydney with just one truck, we now have over 30 trucks across Sydney, Melbourne, Brisbane, Canberra, Adelaide, and Perth.

Proudly recommended and accredited by Female Friendly since 2011, the company is a member of the Australian Furniture Removers Association (AFRA) and services the nation with their fleet of more than 30 bold pink trucks.

We were the first company to charge in half-hourly increments before breaking the trend and charging by the minute, thus only paying for the time you use.

Our “Men in Pink” have gained a reputation for being fast, fit, and efficient. Our hard-working moving professionals have enabled us to help over 10,000 Australians relocate per year.

Celebrating our 17th year, we continue to move people and our innovative products are constantly evolving to suit our clients' needs.

During that time we've been tweaking, taking feedback and really listening to our customers to find out what they wanted and needed from removalists for both local moves and interstate moves.

Today we're proud to say we're not only trusted by our customers, we're recommended. The 4 key pillars of our success? Punctuality, Price, Certified, and “Everything Else”​!

Pillar 1 - Price:

We get it. Moving house is expensive. That's why we've done our best to keep prices low. Unlike most local removalists, we charge by the minute, after the first two hours. That means you pay for the work we do, and nothing else.

Pillar 2 - Punctuality

It's a simple enough concept: When you get a removalist quote you have to tell the company when you need to be out and when you need to be in. A lot of companies take those data points more as guidelines. At Citymove we know that on moving day your entire life centres on one thing: The local removalists showing up on time. If we're late, everything falls apart. When it comes to local moving, we've got it covered: With more than 30 trucks in service and an army of fit, trained removalists at our command, we are always on time.

Pillar 3 - Certification

When you need local removals, you want people who have all the necessary training and certifications - and that goes beyond simply training workers how to lift with their legs and wrap up delicate goods. It also means being trained in the right way to treat people and the world we live in respectfully, professionally and with a smile. To that end we are:

  • FemaleFriendly accredited. It's important our clients know we are reliable and trusted.
  • AFRA accredited. AFRA regulates the furniture removals industry. Only accredited members have demonstrated the necessary equipment, vehicles, premises and staff training needed to complete a professional move.

Pillar 4 - Everything Else

Moving is stressful, and too many companies give you just the bare bones. We aim to be not just your removalists of choice, we want to offer you a full spectrum of services you might not even think of at the time. This includes house cleaning, packing & unpacking assistance, and utility connections.


Desiree's review of our services

“I'm Desiree from Newport. Citymove just did a fantastic job for me on very short notice, with multiple drop-off locations. Everything was really well packed. Everything was really efficient, and the guys did a really fantastic job and were really careful with my things. I'll definitely use them again.”

Why choose us to move you ?

At Citymove we see every move as the most important move in the world.

Pay per minute (after the first 2 hours)

No hidden fees, no surprises.

Professional Movers for 10 years and 100,000 clients

We have the experience to move you safely.

No depot fee (within 45km of CBD)

We don't charge you to come to you.

Certified FemaleFriendly™

Learn more

Fair Pricing

At Citymove we know what it's like to move house: Expensive. That's why we've done our best to keep prices low. Unlike most local removalists, we don't charge a base-to-base fee or a depot fee, and we charge by the minute, not the hour or even the half hour. That means you pay for the work we do, and nothing else.

Punctuality

It's a simple enough concept: When you get a removalist quote you have to tell the company when you need to be out and when you need to be in. A lot of companies take those data points more as guidelines. At Citymove we know that on moving day your entire life centres on one thing: The local removalists showing up on time. If we're late, everything falls apart. When it comes to local moving, we've got it covered: With more than 30 trucks in service and an army of fit, trained removalists at our command, we are always on time.

Certified

When you need local removals, you want people who have all the necessary training and certifications - and that goes beyond simply training workers how to lift with their legs and wrap up delicate goods. It also means being trained in the right way to treat people and the world we live in. Citymove is FemaleFriendly accredited because we think it's important that our clients know we are reliable and trusted.

Everything Else

Local moving is stressful, and too many companies give you a removalist quote that includes just the bare bones. Citymove aims to be not just your local removalists of choice, we want to offer you a full spectrum of services you might not even know you need - until you need them. This includes house cleaning if you need it, packing for your move, unpacking and helping you get things set up once you get there, and even utilities connection.

How It Works

We make moving easy. We'll take care of everything from start to finish.

BOOK ONLINE OR PHONE

Book your move online, or have a chat with one of our friendly staff! We'll figure out times and volumes to be moved and you'll get a quote on the spot.

FIT & PROFESSIONAL MOVERS

Move times are kept as short as possible as we only hire the fittest and most professional of movers and we always deliver the incredible service.

ENJOY YOUR NEW HOME!

Once you're in your new home, you can take advantage of our little extras like free utility connection setup, or professional cleaning services.

Ready to Move?

Get a free quote for your move today! We'll get back to you within 24 hours. (free advice, with no obligation to proceed.)

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"No time wasting, lovely crew who were polite and worked hard to get our stuff to fit in the truck. Fit and efficient team, Everything was very easy and simple!"
CityMove Customer

Adrienne

Woodvale WA

Citymove1300 729 994hello@citymove.com.au
Sydney

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